Return – faulty or defect item only

I: Return item and change the new one.
1. please contact us as per below within 7 days after you received the item:
   – Line Official Account : @pudee_pudee
   – Email: pd.pudee@gmail.com
2. give us the details
   – Purchase order number
   – The reason why you would like to return or you can send a picture to show the defect item.
   – Name, contact number and address
3. we will contact you back
   – we will provide you the address to send back
   – you must return the item after received our email within 7 days. If not, we will reject the return request.
   – for return, we will be responsible for the shipping fee (sending by Thailand post ems not more than 60 THB)
please noted that if the customer uses other shipment service and the shipping fee is more than 60THB, the customer will be responsible for the rest of amount)
   – the item must be in the original condition, it must still have brand tag, unworn and unwashed
   – Once we received the item from you, after we checking and the item is in the original condition. We will send the new item back to you within 7 days.

II: Return money
1. please contact us as per below within 7 days after you received the item:
   – Line Official Account : @pudee_pudee
   – Email: pd.pudee@gmail.com
2. give us the details
   – Purchase order number
   – The reason why you would like to return or you can send a picture to show the defect item.
   – Name, contact number and bank account
3. we will contact you back
   – we will provide you the address to send back.
   – for return, we are responsible for the shipping fee (sending by Thailand post ems not more than 60 THB)
please noted that if the customer uses other shipment service and the shipping fee is more than 60THB, the customer will be responsible for the rest of amount)
   – the item must be in the original condition, it must still have brand tag, unworn and unwashed
   – once we received the item from you, we will check the item. If the item is in the original condition, we will refund the full amount back to the same method as you have paid.

Exchange
If the size is not fit to you, you can change the size only one time. You can exchange for different size but not different design

1. please contact us as per below within 7 days after you received the item:
   – Line Official Account : @pudee_pudee
   – Email: pd.pudee@gmail.com
2. give us the details
   – Purchase order number
   – Which item and which size you would like to change
   – Name, contact number and home adress
3. we will contact you back
   – we will provide you the address to send back.
   – you must return the item after received our email within 7 days. If not, we will reject the return request.
   – the item must be in the original condition, it must still have brand tag, unworn and unwashed
   – the customer is responsible for the shipping fee (EMS by Thailand post is 60 THB)
   – Once we received the item from you, after we checking and the item is in the original condition. We will send the new item back to you within 7 days.

Taxes
For international orders a customs duty maybe charged depending upon the country on which you reside. Pudee is not responsible for payment of custom duty.